Enugu Electricity Distribution Company PLC (EEDC) says it’s vending platform will be shut down , February 24,2024 for rollover in readiness for the STS prepaid meter upgrade.
Head, Corporate Communications,EEDC, Emeka Ezeh, who disclosed that in a statement he made available to Newsmen on Friday, February 23, some said ,”as a result of the development , , customers will not be able to recharge or purchase energy token during this period.
Ezeh said normal meter recharge activities will commence immediately after the rollover is completed.
According to him, “the very first meter recharge by customers after the completion of the rollover will come with three sets of 20 digits token which is needed to upgrade their meters.
“They are expected to punch in the first 20 digits and press “enter”, and then punch in the second 20 digits and press “enter”, and lastly, the third 20 digits which is the energy token, to complete the upgrade process.
“It is advised that earlier purchased tokens that are yet to be loaded onto the meters should be loaded before administering the three sets of 20 digits token, as once the meter is upgraded, such tokens will no longer be accepted by the meter,” he said.
He added that the exercise is free and at no cost to customers and does not affect Postpaid and Standalone customers.
“For further enquiries and clarification, please call our 24/7 Call Center on: 084 700 100. MTN users should call: 02084700100,” Ezeh said..
Author: Maureen Ikpeama